Emails and notifications
Which emails we always send, and how to turn news and offers on or off.
Written by Matyas Dios · Updated We send emails about your account and orders, and, if you allow it, news and offers. You control the optional ones in your settings.
Emails you always get
Order and account emails are always sent, because you need them to run your orders. They include:
- Account activation and password reset emails.
- Order confirmation and emails asking for content details.
- Article draft: … - Nordicrank, when a draft is ready, and reminders about it.
- New link live for order …, when a link is published.
- An email when the order is complete.
Our emails come from portal@mg.nordicrank.com. Add the address to your contacts or safe senders, and check your spam folder if something is missing. See I don't get your emails.
News and offers
- Open the account menu and choose User settings.
- Find the card Email preferences.
- Turn News and offers on or off.
You can unsubscribe at any time.
Notification settings
Notification settings controls the notifications you see in the portal, per type. It does not turn off emails. Order and account emails are always sent.
- Open the account menu and choose Account settings.
- Find Notification settings.
- Use the toggles:
- Missing details reminder: a notification that an order is missing details.
- Link ready for approval: a notification that you have a new link to approve.
- Link published: a notification that you have a newly published link.
- Order summary: a summary of a newly completed order.
These toggles never stop order or account emails, including reminders about article drafts waiting for your approval. Read more in Review and approve your article draft.
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