My domain shows no data
Why a domain you added has no metrics yet and how to fix it.
Written by Matyas Dios · Updated When you add a domain, the portal saves it and then fetches its Domain Rating, referring domains and organic traffic from Ahrefs. Sometimes the numbers are not there yet, or there are none to show.
What the messages mean
| Message | What it means |
|---|---|
| Collecting domain metrics | The domain is saved. The metrics appear when collection finishes. |
| Domain metrics are incomplete | The domain is saved, but one or more fields are still missing. |
| Domain metrics unavailable | The domain is saved, but the metrics could not be loaded. |
| Domain metrics not collected yet | The domain is saved. No metrics are available yet. |
In all four cases the domain itself is saved. You can still use it, for example to see which sites already link to you.
If we couldn't find the domain
If you see We couldn't find followed by your domain, Ahrefs has no data for it. Check these three things:
- Look for spelling mistakes. Typos are the most common cause.
- Use the root domain, for example
example.comand notblog.example.com. - A brand new domain, or one with no organic traffic yet, may not have any data.
Then click Try another domain and enter the corrected address.
Metrics for a new domain are collected in the background. If a message still says that data is missing after a while, try again later before you contact us.
Other reasons you cannot add a domain
- You can add up to 15 domains. Remove one from Your domains to make room.
- A domain can be in only one project at a time. If it is already in another project, remove it there first.
Still stuck?
Choose Contact support in the Help menu, pick the topic Add a domain and tell us which domain it is. Read Contact support.
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